Recent Posts

Safety in the Kitchen

11/29/2023 (Permalink)

Its that time of year where we all gather in the kitchen to celebrate the holidays with family and friends. While preparing delicious meals you should keep in mind some safe cooking practices. According to the National Fire Protection Association cooking is the main cause for home fires and injuries.

Please take the time to review these safety tips.

  • Always stay in the kitchen when frying, grilling or broiling food. Never leave cooking food unattended.
  • Use a timer as a reminder that the stove is on. Check food regularly while cooking.
  • Keep kids away from the cooking area.
  • Keep anything flammable away from the stove or any other appliance that generates heat. Such as pot holders, oven mitts, wooden utensils, paper or plastic bags, food packages and towels.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Avoid grease build up by cleaning cooking surfaces regularly.
  • Always have a fire extinguisher to keep in the kitchen.
  • Always check the kitchen before going to bed or leaving the home to make sure everything is shut off.
  • Install a smoke alarm in the kitchen and on each level of the home, near sleeping areas and inside and outside of bedrooms.

Here at SERVPRO® of Steuben, DeKalb and LaGrange we wish the best Holiday season.

Frozen Weather Brings Frozen Pipes

11/29/2023 (Permalink)

When the temperatures are below zero, it is possible for your pipes to freeze. Frozen pipes can create a massive water damage in your home if the pipe breaks.  If you experience this please give us a call. A few things you can do to help prevent frozen pipes are:

  1. Drain water from sprinkler supply lines. 
  2. Remove, drain and store hoses used outdoors
  3. Close inside valves supplying outdoor hose bibs
  4. Add insulation to attics, basements, and crawl spaces
  5. Check around the home for other areas where water supply lines are located in unheated areas
  6. consider installing products made to insulate pipes such as pipe sleeves
  7. consider relocating exposed pipes to provide increased protection from freezing

If you have a water damage please give us a call. We are faster to any disaster and are ready and waiting to put our expertise, equipment and experience to work for you! 


Emergency Ready Plan

11/29/2023 (Permalink)

SERVPRO® of Steuben, DeKalb and LaGrange counties offers an emergency ready plan for your business at no cost. This plan is a start up approach that provides critical information needed to begin mitigation and recovery services in the event of a disaster such as water or fire damage. It is designed as a quick reference of important building and contact information.

Preparation is a key component for making it through any size disaster. The best time for planning for such events is not when it happens but well before.

Give us a call today to schedule an appointment for our no cost Emergency Ready Plan.


Ask The Experts: What is secondary damage?

11/29/2023 (Permalink)

Water damage is a serious issue that you need to deal with promptly when it happens.

There are some things you can do on your own to help while waiting for professionals and those tasks are in our previous post of do's and dont's for water damage.

If water damage is not fixed quickly can destroy the integrity of your house.

Structural Damage

The biggest problem faced by homeowners after their houses are damaged by water is structural damage. It might sound obvious, but when your house has been hit by a lot of water the whole structure can be weakened. That’s particularly true in any area where water was allowed to sit for more than a few hours.
If you have water sitting on the floors and on your walls for days, after a major catastrophe you could really be facing some serious structural issues. Hire a professional to look at your home and don’t walk on floors, else it could be very badly damaged.

Even if your home doesn’t have significant structural damage, being in a home that’s been badly damaged by water can create some other serious issues. Mold and mildew are the most common problems, and walls and floors that have been soaked by water can start growing mold in just a few hours.

So give us a call today! We are faster to any disaster and are ready to put our years of experience to work for you! 

Check out our reviews and other information on GoogleFacebookYelp, and the Better Business Bureau.

Sump-times Storms Can Be Awful, but SERVPRO is here for you!

7/23/2022 (Permalink)

Sump pumps keep your basement dry. The sump pump will remove the unwanted water from the structure. Sump pumps are a great solution except for when the power goes out. When a storm hits the loss of power can be a significant issue for the homeowner or business owner. One way you can help prevent your sump pump from losing power is with a battery back up.  This will make a  significant difference on if your building or home will flood. 

If you lose power and do not have a battery back up for your sump pump and are flooded  please give us a call. We are here to help. We are faster to any disaster and are ready to put our experience, expertise and equipment to work for you!

SERVPRO of Steuben, DeKalb and LaGrange 


SERVPRO Is Ready To Respond & Help When Home Fires Hit

6/25/2022 (Permalink)

 Your home contains many of your most valuable possessions. SERVPRO of Steuben, DeKalb and LaGrange understands the trauma during this challenging time.

Contents Services


One of the first priorities to complete an accurate inventory to help ensure you properly account for all your belongings. We provide a detailed room by room inventory of contents.

Move outs

When the structure has suffered extensive damage, everything will be relocated for cleaning and stored during repairs.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. SERVPRO of Steuben, DeKalb and LaGrange counties offer wet or dry professional cleaning.

Structural Cleaning

Ceilings and walls

We will pre- test the walls and ceilings to analyze the extent of damage. We will reduce the cost of recovery by cleaning off the light soot from walls and ceilings.

Carpet and Floor Restoration

Residue from smoke or soot will settle and can be ground into flooring. SERVPRO of Steuben, DeKalb and LaGrange has the experience, the equipment and the cleaning products to protect and clean your flooring.


The HVAC system will be inspected to determine if they were affected. A restoration process will be determined to properly clean and deodorize.


We provide specialized services that will rid your home of offensive odors left by smoke damage.

SERVPRO is here for you no matter how big or small the disaster

6/20/2022 (Permalink)


SERVPRO of Steuben, DeKalb and LaGrange counties is a privately owned and operated business. SERVPRO is a franchise system that we are proud to be part of. There are more than 1,700 franchises across the country. We work together to provide the resources that another SERVPRO franchise might need. No job is too big for SERVPRO.  SERVPRO also works together to respond to storms that happen all over the country. We are a privately owned and operated business but have the national resources when needed. The SERVPRO franchise system that we are a part of works together to provide the equipment and man power when needed. No job is too large. Please give us a call to assist in your large loss.

SERVPRO of Steuben, DeKalb and LaGrange counties


What Shouldn't I Do After A Fire?

6/20/2022 (Permalink)

Ask The Experts: What Shouldn't I Do After A Fire  A fire can cause so many problems. To help avoid even more issues and help for a successful restoration we have a do and don't list for you to follow until SERVPRO professionals arrive.Do

  • To prevent soot particles from being embedded into upholstery and carpet limit movement inside the home.
  • Soot on your hands can further soil anything the person touches. Keep hands clean and soot free.
  • Place old linens on rugs, upholstery, and traffic areas.
  • If there is no electricity, clean out the fridge and freezer and prop doors open
  • If the heat if off during winter, pour RV antifreeze in sinks, toilets, and holding tanks to avoid freezing pipes and fixtures
  • Tape double layered cheesecloth over registers to prevent any particles of soot from entering or existing the HVAC system.
  • Do not attempt to wash any walls or painted surfaces.
  • Don't attempt to shampoo carpets.
  • Do not attempt to clean any electrical appliances.
  • Do not consume any food or beverages that have been stored close to where the fire happened.
  • If the ceiling is wet, do not turn on ceiling fans.
Give us a call! We are faster to any disaster and we will make things "Like it never even happened."

SERVPRO Is Here For You When Storms Damage Your Belongings (Part 1 of 2)

5/21/2022 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning, SERVPRO can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

SERVPRO Is Here For You When Storms Damage Your Belongings (Part 2 of 2)

5/21/2022 (Permalink)

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a storm event happens, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  •  Pre-loss list and value of contents
  •  Detailed and accurate report
  •  Better information to settle claims quicker
  •  Assistance with burden of proof for claims
  •  Peace of mind when you need it most